WHEN IS IT?
April 19-21, 2019
Friday April 19 1:00 PM – 11:00 PM
Gates open: 12:00 PM | Box Office Hours: 10:00 AM – 10 PM
Saturday April 20 12:00 PM – 11:00 PM
Gates open: 11:30 AM | Box Office Hours: 10:30 AM – 10 PM
Sunday April 21 12:00 PM – 10:00 PM
Gates open: 11:00 AM | Box Office Hours: 10:00 AM – 9 PM
WHERE IS IT?
Please READ THE INSTRUCTIONS ENTIRELY BEFORE ATTEMPTING TO APPLY YOUR WRISTBAND TO YOUR WRIST.
A 3-day festival pass is one wristband, good for the entire weekend.
All guests are encouraged to register wristbands prior to entering the festival grounds.
All guests attending the festival must wear a wristband at all times.
Wristbands are void if tampered with or removed.
Quantity at the above price tiers is limited, prices subject to change without notice.
Have more wristband questions?
Check back in March 2019 for more wristband registration details.
BEWARE OF 3RD PARTY TICKET RESELLERS.
FOR THE LOWEST SWEETWATER 420 FEST PRICING, PURCHASE ON OUR TICKET PAGE
I PURCHASED A GA TICKET BUT WANT TO UPGRADE? HOW DO I DO THIS?
We are happy to upgrade you while VIP quantities still remain. To confirm ticket availability and order eligibility, please email [email protected]. We will need your current order confirmation number and what you’d like to upgrade to. If we have availability and the order is eligible for the upgrade, we’ll shoot you an email with instructions. In every case, the upgrade has to cost more than the original purchase and you will need to purchase the new passes before we can issue a refund for the original purchase.
You can also upgrade on site. VIP upgrades will all depend on availability. Please visit the main box office or interior box office if you would like to upgrade your GA single day wristband to a GA three day wristband. If you want to upgrade to a VIP wristband, we can also help you at the VIP entrance gate.
QUESTIONS ABOUT YOUR ORDER INCLUDING SHIPPING QUESTIONS?
If you are having any other technical ticketing related issues with your order, visit the Eventbrite Help Center by clicking here or if you are having technical ticketing-related issues with your order.
Please remember that your order confirmation will be emailed by Eventbrite. If you haven’t received it, please check your spam folder for an email from Eventbrite, or sign in to your Eventbrite account.
Rest assured, that if your wristband (s ) do not make it to the shipping address, wristband (s) will be waiting for you at Will Call. Be sure to bring your photo ID and the credit card used to purchase the wristbands.
WRISTBANDS CANNOT BE REMOVED ONCE PUT ON!
Don’t put your wristband on until you are on your way to SweetWater 420 Fest. Your SweetWater 420 Fest wristband is your ticket to enter the festival. Treat your wristband like CASH. Keep it in a safe place until you’re headed to SweetWater 420 Fest.
Remember, removing a wristband automatically voids it. Security will check every wristband to assure it has not been removed and replaced. If you are found to be wearing someone else’s wristband, it will be confiscated and you will be escorted off the festival grounds.
- Wristbands MUST be worn for entry into the Festival.
- Wear the wristband on your right hand for faster entry at the gates.
- Wristbands must be registered.
- If your pass allows re-entry, wristbands MUST be scanned upon exit in order to re-enter that same day. Valid until 7pm for General Admission 3-Day passes.
- Wristbands MUST be worn securely on wrist and cannot be slipped on and off.
- Remember to keep your wristband on during the event days. Do not remove your wristband until you plan to leave the festival for the final time.
- Wristbands are NON-TRANSFERABLE and NON-EXCHANGEABLE and NON-REFUNDABLE.
- Do not twist, pull, stretch, decorate, tamper or expose your wristband to extreme heat or cold.
- DO NOT over-tighten the wristband. LEAVE ONE INDEX FINGER of space between your wrist and the wristband for comfort and security.
- Anyone possessing a wristband that has been tampered with is subject to ejection from the festival without a refund.
- Only wristbands purchased through Eventbrite are valid. If you purchased from an unauthorized source and/or ticket is counterfeit, you will not be allowed entry.
- Subsequent and/or multiple presentations of a counterfeited wristband are VOID and will be seized by Festival security staff.
- If your wristband is removed by Festival security/event staff for any reason, it WILL NOT be replaced.
- Children 9 & under do not require a pass.
THERE ARE ABSOLUTELY NO EXCEPTIONS TO THIS WRISTBAND POLICY.
PURCHASING A TICKET TO SWEETWATER 420 FEST
Eventbrite is the only ‘official’ ticket agent for SweetWater 420 Fest. Purchase your tickets on our ticket page or Eventbrite.com.
CRAIGSLIST, STUBHUB & SCALPING
Eventbrite is the only ‘Official’ ticket agent for SweetWater 420 Fest. While Craigslist, eBay, StubHub, VividSeats or any broker site may appear to save you cash and allow access to the festival, many of these are either already used or are counterfeits. If you want 100% confidence in your ticket purchase, only purchase your tickets on our ticket page or Eventbrite.com. In the event of a festival cancellation, your tickets will only be refunded when purchased through our ticket page or Eventbrite.com. There is NO onsite support for any ticket purchased from anywhere but through Eventbrite.com. Box Office staff will be able to sell you a real ticket, but will not exchange, discount or barter for a counterfeit. Please be considerate of the patient patrons behind you in line and save the story about the great deal that wasn’t for your friends.
BOUGHT A TICKET BUT CAN NO LONGER ATTEND – CAN I GET A REFUND?
A) There will NOT be lockers on site this year.
B) Event staff will NOT store items that are not allowed on site. If you decide to leave items at any entrance gate, they will be considered a security risk and disposed of.
C) If you have lost your wristbands, please email [email protected] and relay the circumstances. Our policy is to allow an exchange IF the person who purchased the wristbands presents with a valid driver’s license and the card used to purchase the bands. All bands declared ‘lost’ will be deactivated, will scan invalid at the gate and the bearer will be denied access.
D) If you purchase your wristbands anytime after fulfillment ends (ie, you’re picking them up at Will Call instead of receiving them via UPS) the person who purchased the bands MUST present for them with a valid driver’s license and the credit card used to make the purchase. We will not allow transfers of Will Call tickets.
- SweetWater 420 Festival takes place rain or shine.
- All persons 17 and under must be accompanied by an adult 25 or older.
- Ticket is for SweetWater 420 Festival, not for a specific artist. Artists and schedule subject to change without notice. Artist cancellation is not grounds for refund. The ticket is a revocable license for the time/date listed on the ticket.
- All Passholders must pass through security and are subject to bag inspection. Please check here for a list of what is allowed and what needs to stay at home. There is nowhere to store items not allowed on festival grounds and the only one responsible for items you have left at the gate is you.
- Prohibited items will be confiscated by event staff.
- By purchasing this ticket you accept the terms and conditions.
Click here for terms and conditions.
You may bring in your belongings in your pockets
A small clutch purse or bag – no larger than the size of your hand
A clear bag no larger than 17 x 13 x 9
Empty water bottles of all kinds (There will be water filling stations throughout the festival grounds to refill water)
Single umbrella strollers – allowed and subject to search
Empty poster tubes
Blankets, inflatable couches & Wind Pouches
WHAT’S NOT ALLOWED?
To provide a safer environment for the public and significantly expedite fan entry into the festival:
You may carry your belongings in your pockets, in a clutch the size of your hand, or in a clear bag no larger than 17 x 13 x 9.
Clear hydration packs and *empty* water bottles are allowed
*Exceptions for medically necessary items and wheelchair bags
No BOB, double, jogging, large strollers
No frames, no camping gear backpacks
No camelbak or similar water-carrying backpacks (* Camelbaks clear insert bag is allowed if it fits our ‘clear bag size requirement’ noted above*)
No outside alcohol
No outside food and drink
No illegal drugs
No unlicensed vending of any kind
No large, staked or golf umbrellas (small handheld ok)
No chairs or hammocks
No professional photography or video equipment
No audio recording equipment or microphone stands
No selfie sticks, GoPros or drones
No flag poles, totems or ‘rage sticks’
No laser pointers
IS 420 FEST ADA ACCESSIBLE?
Centennial Olympic Park is ADA compliant. Centennial Olympic Park’s entrances are all ADA accessible with cement pathways throughout the park. 420 Fest offers ADA accommodations including a viewing platform for the main stage with some seating on a first come first serve basis. ADA accessible porta pots are located at each bathroom area.
I LOST SOMETHING AT THE FEST, DO YOU HAVE A LOST AND FOUND?
Sure do! Email [email protected] and we can check the arsenal. Be sure to include your contact info so we can holler at you quickly if we locate your goods!
IS IT AN ALL AGES EVENT?
All patrons 17 and under must be accompanied by an adult 25 or older.
While all ages are welcome, we will not be featuring a KidZone this year.
Children under 10 are free with a wristbanded adult.
Anyone 10 and older requires a wristband.
Please be prepared to present ID to verify your age.
HOW DO I PURCHASE WRISTBANDS?
Passes go on sale October 23, 2018. Stay tuned for more details!
ARE YOU HOSTING THE SWEETWATER 420 5K RACE AGAIN NEXT YEAR?
We sure will be. Take a look at our 420 Fest 5k Race information for details.
HOW WILL I RECEIVE MY ORDER CONFIRMATION?
Once your purchase is complete, you will receive an order confirmation email from Eventbrite on behalf of the Happy Ending Productions, producer of the event.
IMPORTANT: If you do not see your order confirmation in your inbox, make sure to check your junk/spam folder. If you still do not see your order confirmation, follow these steps for how to locate it.
By purchasing this ticket you accept all terms and conditions.
WHEN WILL I RECEIVE MY WRISTBAND?
Festival wristbands will be delivered by mail to you about the end of March 2019.
Wristbands will be sent to the shipping address specified on your order. To track your shipment once fulfillment has begun, log in to your Eventbrite Account, go to Tickets, find your Order and click Manage Order
Need to cancel a shipment? Click here for instructions on how to Cancel your shipment and request Will Call pick up
All international orders will be held at the Box Office Will Call.
If you order your wristband after the fulfillment cut off date your wristband will need to be picked up at Box Office Will Call.
OH SH*T, I WAS SO EXCITED I PUT MY WRISTBAND ON AND NOW…
It won’t come off. Well, actually, that’s the point. We’re happy your excited and boy those wristbands look sweet! Don’t worry about a replacement – they will be available on-site. It is an exchange program with a fee, so just don’t lose the band! The replacement fee is $5 and it’s CASH only.
Once you get to the park, find a Wristband Solutions tent at the Marietta or Centennial Olympic Park entrance gates or hit us up at the Box Office . If it’s a VIP band, you can also get help at the VIP Entrance. You will need your driver’s license and the band for the exchange. Our crew will need to make sure you are the person who purchased the band(s). Please allow some additional time to make it all happen.
CAN I STILL CHANGE MY SHIPPING ADDRESS?
Unfortunately, once packages have shipped, there’s no way to update your shipping address.
If you know you won’t be able to receive the package at the address on your order, please Cancel your Wristband by sending an email to [email protected]
OFFICIAL WRISTBAND POLICY
TERMS AND CONDITIONS